DT Job Tracker is a job tracking system specially designed for small to medium
sized businesses. It has many features that make creating, tracking and monitoring
jobs an easy and fast process.
| Job Dashboard |
DT Job Tracker features a simple to use dashboard intended
to allow telephone operators to capture the important details of a job in a fast but
systematic manner.
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| Customers and Sites |
DT Job Tracker understands the complex relationships between who pays for the
work and where the work is located. Instead of having to make a note of where
the job is located or where the invoice is to be sent, DT Job Tracker stores
information about the customer, the site of the job, the invoice details and
even the plot or unit details. The system can also be used to track job providers
such as insurance companies or rental agencies separately from the job details.
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| Allocating Engineers |
A sophisticated job allocation feature makes allocating jobs to the most appropriate
engineer or technician an easy process. Important rules about job location and
skill sets required can be included in the allocation process. This helps
companies meet Health and Safety requirements and Industry Regulations by demonstrating that only appropriately qualified
engineers were assigned to the job.
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| Notifications |
For companies that maintain large numbers of field operatives, DT Job Tracker's
job notification system can be used to notify engineers of new jobs via fax,
email or text messaging (SMS). DT Job Tracker can even print T-Cards using
our specially designed T-Card output module and stationary.
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| Tracking |
Each job can be allocated to more than one engineer according to the type of
work or skills available. Each engineer's progress on the job can be tracked
according to a comprehensive set of status codes, for example, allocated,
notified, acknowledged, re-visited, etc. A status board summarises the status
of all jobs and allows fast access to jobs. Retrieving all unallocated or
incomplete jobs can be displayed by one click of the mouse button
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| History |
A full history of each job is automatically recorded and can be reviewed at
any time. Comments and notes can be added to the history to record special
issues. A "Must Read" flag can be displayed to notify the operator that
a special note exists for the job.
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| Reports |
A range of status reports and worksheets can be printed summarising the state
of each job.
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| Export MS Excel |
For special data requirements, job details can be selected and exported to a
Microsoft Excel file for manipulation and processing by other programs.
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| Networked Options |
DT Job Tracker is available as a single user system and as a full client-server,
multi-user system. The multi-user version of DT Job Tracker supports a fully
customisable security system to ensure that job details are secure and safe.
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DT Job Tracker features a simple to use dashboard intended
to allow telephone operators to capture the important details of a job in a fast but
systematic manner.
DT Job Tracker understands the complex relationships between who pays for the
work and where the work is located. Instead of having to make a note of where
the job is located or where the invoice is to be sent, DT Job Tracker stores
information about the customer, the site of the job, the invoice details and
even the plot or unit details. The system can also be used to track job providers
such as insurance companies or rental agencies separately from the job details.
A sophisticated job allocation feature makes allocating jobs to the most appropriate
engineer or technician an easy process. Important rules about job location and
skill sets required can be included in the allocation process. This helps
companies meet Health and Safety requirements and Industry Regulations by demonstrating that only appropriately qualified
engineers were assigned to the job.
Each job can be allocated to more than one engineer according to the type of
work or skills available. Each engineer's progress on the job can be tracked
according to a comprehensive set of status codes, for example, allocated,
notified, acknowledged, re-visited, etc. A status board summarises the status
of all jobs and allows fast access to jobs. Retrieving all unallocated or
incomplete jobs can be displayed by one click of the mouse button
A full history of each job is automatically recorded and can be reviewed at
any time. Comments and notes can be added to the history to record special
issues. A "Must Read" flag can be displayed to notify the operator that
a special note exists for the job.